Collective Intelligence in Humanitarian Voluntary Geographic Information: The Case of the HOT Tasking Manager

Voluntary Geographic Information initiatives are transforming the disaster response landscape. Our research provides insights into how the concept of collective intelligence is accomplished in humanitarian mapping initiatives. The main source originates from the data obtained in 746 mapping projects organised by the Humanitarian OpenStreetMap Team between December 2021 and November 2023, where 38,893 contributors completed 312,289 mapping tasks. These data include detailed attributes of the contributors and the states the tasks go through. The methodology adopts a quantitative approach, including descriptive and inferential statistics, and standard process mining techniques. Our results indicate that, in general terms, in humanitarian mapping, a group of contributors from outside the area of interest perform straightforward mapping tasks with limited collaboration among them. The 'wisdom' of advanced contributors is the cornerstone that sustains the system. The discussion section elaborates on (1) how these findings suggest that humanitarian mapping projects effectively meet their short-term mapping objectives but fall short if more sustainable mapping objectives are sought and (2) possible strategies for better harnessing the collective intelligence of these efforts.