Telemedicine as a Strategic Tool to Enhance the Effectiveness of Care Processes: Technological and Regulatory Evolution over the Past Two Decades

Digital innovation represents one of the largest areas of investment in healthcare. The application of technologies pertaining to the ever-evolving infrastructure of information and communication technology (ICT) aims to making the many processes and services related to healthcare delivery more effective and efficient. In the complex and articulated panorama of e-health, telemedicine certainly represents one of the key strategic tools to support and improve numerous care processes. For many of these processes, distance is a critical factor for access to care. For this reason, e-health has become the subject of numerous interventions and initiatives by international policies for decades now.