It is a general opinion that applicative cooperation represents a useful vehicle for the development of e-government. At the architectural level, solutions for applicative cooperation are quite stable, but organizational and methodological problems prevent the expected and needed development of cooperation among different administrations. Moreover, the introduction of the “digital government” requires a considerable involvement of resources that can be unsustainable for small public administrations. This work shows how the above mentioned problems can be (partially) solved with the introduction of a Shared Services Center (SSC). The functional features of SSC in terms of its basic services are presented together with a experimentation that involves the Ente Regione Marche as SSC as far as both the technical capacities and the organizations ones are concerned.
SHARED SERVICES CENTER FOR E-GOVERNMENT POLICY
POLZONETTI, Alberto;CORRADINI, Flavio;RIGANELLI, Oliviero
2005-01-01
Abstract
It is a general opinion that applicative cooperation represents a useful vehicle for the development of e-government. At the architectural level, solutions for applicative cooperation are quite stable, but organizational and methodological problems prevent the expected and needed development of cooperation among different administrations. Moreover, the introduction of the “digital government” requires a considerable involvement of resources that can be unsustainable for small public administrations. This work shows how the above mentioned problems can be (partially) solved with the introduction of a Shared Services Center (SSC). The functional features of SSC in terms of its basic services are presented together with a experimentation that involves the Ente Regione Marche as SSC as far as both the technical capacities and the organizations ones are concerned.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
