Compliance Checking in Action for INGKA Group Inventory Management

Inventory management is crucial to companies' competitiveness, especially in large-scale scenarios with many distributed departments. In this context, business intelligence solutions support companies through interactive dashboards, giving a quantitative view of their operational status. Process mining, particularly compliance checking, enhances the data analysis by aligning the resulting insights with actual process executions. This paper reports on the experience of applying compliance checking to inventory management in the INGKA Group stores. We addressed this real-world problem methodically by taking inspiration from the Process Mining Project Methodology to encourage iterative analysis and close collaboration between analysts and stakeholders. The company has systematically adopted our analysis. It provided process-oriented insights that helped make informed decisions and drove the implementation of process enhancements. The experience raised awareness of adopting compliance checking in practice and has been an opportunity to move the research in process mining alongside the business.