The objective of this work is the study of interesting scientific issues in order to realize the prototype of a software infrastructure able to support the members of first responder teams in emergency situations. Indeed, while a good ICT support is provided in the training and prediction phases of the emergencies, and in the medium/long term reconstruction phase, the ICT support is still poor in the critical intervention phases. In more details, we aims to conceive and to make available new specific tools. Support through mobile devices in ad hoc networks. Mobile devices can be organized in ad hoc networks, in which each device communicate directly with its neighbors without a fixed infrastructure that could be no more available. Coordination of the team members through process management systems. Process management systems, currently used in traditional applications, could be used for the coordination of the operators. In order to do this, it is necessary to provide such systems with suitable tools for the automatic support for the change of the process (adaptivity), as in emergency scenario the anomalies of the process can be frequent and unpredictable. Support to the definition and coding of the processes. In order to define and improve the coordination processes among operators, on the basis of the lesson learned, suitable process mining techniques should be adopted in order to find out anomalies and typical collaboration schemas in emergency scenarios, starting from the recording of past executions.
A system for process management for emergency teams: idea, approach, governance
DE ANGELIS, FRANCESCO;MARCANTONI, Fausto;RE, Barbara;POLZONETTI, Alberto
2010-01-01
Abstract
The objective of this work is the study of interesting scientific issues in order to realize the prototype of a software infrastructure able to support the members of first responder teams in emergency situations. Indeed, while a good ICT support is provided in the training and prediction phases of the emergencies, and in the medium/long term reconstruction phase, the ICT support is still poor in the critical intervention phases. In more details, we aims to conceive and to make available new specific tools. Support through mobile devices in ad hoc networks. Mobile devices can be organized in ad hoc networks, in which each device communicate directly with its neighbors without a fixed infrastructure that could be no more available. Coordination of the team members through process management systems. Process management systems, currently used in traditional applications, could be used for the coordination of the operators. In order to do this, it is necessary to provide such systems with suitable tools for the automatic support for the change of the process (adaptivity), as in emergency scenario the anomalies of the process can be frequent and unpredictable. Support to the definition and coding of the processes. In order to define and improve the coordination processes among operators, on the basis of the lesson learned, suitable process mining techniques should be adopted in order to find out anomalies and typical collaboration schemas in emergency scenarios, starting from the recording of past executions.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
